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Introverted Small Business Owner? How to Get Over Phone Anxiety Today

Perhaps you’ve made the leap into freelancing or you’ve just established your first small business. Congratulations! This is a...

17 Simple Everyday Free Things Your Small Business Can Do to Make Customers Like You More Starting Today

If my experience is any indicator, small business customer service is off track. Bad experiences outweigh the good ones. What...

The Marketing Power of an Open Phone Event in a Digitally Distracted World

A recent “incident” on LinkedIn reminded me of the marketing power of the telephone. One of my new connections, Bruce Johnston,...


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